Last updated August 01, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.


All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The Item and the proof of the returned product’s status, then mail your return to the following address:

Attn: Returns
No 73, 5th Avenue, Conic Residence, Binh Chanh District, Ho Chi Minh City, Vietnam
HCMC, Vietnam 70000

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
         Sale items are FINAL SALE and cannot be returned.
         Customers need to provide a video clip showing the status of the product during the unboxing section. The video must be able to showcase different sides of the product(s) before any personal use is engaged. Without this unboxing video, we cannot guarantee adequate assist on any return or refund enquiries.
         We will process a refund or replacement as soon as the courier has completed their investigation.


If you have any questions concerning our return policy, please contact us at:
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